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1 Orders and Custom Production

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All limited edition prints, framed works, and photographic books are produced individually to order. Many items are prepared to specific sizes, finishes, or framing specifications and are therefore considered custom production items.

 

For this reason, orders cannot normally be cancelled or returned once production has commenced.

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2 Order Cancellation

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Where production has not yet started, it may be possible to cancel an order. Customers should contact us as soon as possible after placing an order if cancellation is required.

 

Once production has begun, the order is considered final.

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3 Damaged or Faulty Items

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We take great care to ensure that all artworks are produced to the highest standards and packaged securely for delivery.

 

If an order arrives damaged or faulty, please retain all packaging and contact us as soon as possible with your order number and photographs of the packaging and item. We will review the issue and arrange a replacement or resolution where appropriate.

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4 Returns

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Due to the custom nature of our photographic prints and books, returns are not normally accepted unless an item is faulty or damaged upon arrival.

 

Returned items must remain in their original condition and packaging.

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5 Further Information

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For additional information regarding purchasing and licensing, please refer to the Terms & Conditions and Editions & Print Information pages on our website.

 

If you require assistance, please contact us at info@openpage-studio.com.

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Last Updated

March 2026